‘Very, very alarming’: BC know-how professional weighs in on Rogers’ outage

A BC freelance know-how journalist gave his ideas on the large Rogers’ service failure.

Andy Baryer, the previous host and producer for GetConnected, Canada’s longest-running know-how present, mentioned the Rogers’ service failure highlights many issues specialists have.

“It has been about 24 hours and we nonetheless do not know what the trigger was,” Baryer advised World Information on Saturday morning.

“On Friday, I suspected it was a cyber assault, nevertheless it does not appear to be that is the case (now).”

He continued, “an organization known as Cloudflare, which manages web site visitors internationally, suspects it is an inside error.”

Cloudflare posted on its website saying as a lot.

“Primarily based on what we’re seeing and comparable incidents prior to now, we imagine that is prone to be an inside error, not a cyber assault,” Cloudflare workers wrote in a weblog publish.

Baryer mentioned a failure as massive as this isn’t solely regarding however head-scratching as there are imagined to be protocols in place to stop such a big failure.

“These networks are designed with redundancies in place to ensure one thing like this does not occur. The truth that it did occur could be very, very alarming,” Baryer mentioned.

“You do not see this in different nations and that is the second time in 15 months that Rogers community has gone down.”

The know-how professional mentioned one of many apparent issues that has been highlighted with the outage is Canada’s dependency on solely three main telecommunication corporations.

“It simply exhibits how unfair it’s in Canada that we solely have three large provider corporations,” Baryer mentioned.

“We already pay excessive costs for our web and our mobile phone payments and now we have now these sorts of service disruptions. It is bringing again the discuss of us bringing in a fourth provider.”

Compensation for purchasers has been a big dialogue on-line and Baryer mentioned it is laborious to say how a lot compensation may very well be on its approach.

“That is going to be an fascinating factor, seeing how a lot they compensate their customers,” Baryer mentioned.

“The compensation for his or her clients (is up within the air). They nonetheless need to compensate the Canadian economic system and all of the small companies that suffered on Friday.”

This outage has additionally led to the thought that Rogers and Shaw merging could also be “lifeless within the water,” in line with Baryer.

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